Behavioural Skills

8 minute read
Behavioural Skills

With almost every job, there are certain skills required to perform well which may vary from position to position. However, there are few skills which may not be directly mentioned by your recruiter, but they are of utmost importance. Corporate organisations have come up with various sessions as a part of the ‘competency-based interview’. These sessions administer your behavioural abilities based on your past behaviour and performance with actual result and scenarios. Here’s an insightful blog to walk you through the important behavioural skills for you to master in order to make a good impression in the corporate world.

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What are Behavioural Skills?

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Developed in the 1970s by various industrialist psychologists, behavioral skills are one of the key factors used to assess one’s performance and attitude. These skills are often termed as good character, friendliness, maturity, and common sense. Most people tend to make the mistake of thinking that these characteristics come naturally as a part of being good or smart, but it is not limited to that. Behavioral skills are not restricted to your actions but help in determining your chain of thoughts and emotions. Most of these skills are social in nature that helps you better connect with people. Following are the top skills for behavioral training for employees

Here are the top 10 behavioural skills for students and employees:

  1. Communication 
  2. Conflict Resolution 
  3. Self Improvement
  4. Time Management
  5. Stress Management
  6. Patience 
  7. Balance Between Professional & Personal Life
  8. Empathy
  9. Decision-Making
  10. Problem-Solving


Courtesy: Lowgif

Communication is a vast area to explore with different sub-skills ranging from appropriate body language and eye contact to the ability to write a clear and accurate piece of information. One of the major communication skills includes the accuracy in listening and following instructions. We often tend to ignore what people say or even ask for follow-ups to check their understanding. This leads to inaccurate assumptions and creates inefficiencies and frustrations at work. Having excellent communication skill can actually help you efficiently grow in an organisation.

Conflict Resolution 

There are situations of imbalance and friction within an organisation due to the conflict of interests or disagreements between employees. Resolution can be seen as an offshoot of communication, though it is a distinguished skill that is hard to develop due to hesitation and intimate nature of the workplace. In its worst cases, these conflicts can intensively grow and damage relationships and personal reputation. Moreover, it can also affect the company as a whole. Therefore, conflict resolution is one of the most important behavioural skills that teach ways to resolve different types of conflicts, make individuals aware of the potential problems and also facilitate teamwork and cooperation among employees. Feedbacks can help build coordination among people.

Self Improvement

Having an insatiable curiosity as well as a persistent attitude towards self-improvement is amongst the pivotal behavioural skills to inculcate in yourself. Having a limited knowledge will only lead to the repeated form of tasks carried out every day while augmenting your knowledge about new things will help you grow and explore new horizons. This is why working on self-improvement must be a crucial aspect to consider on your journey to furnish behavioural skills.

Time Management

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One of the underrated attributes of an employee, time management does not refer to the employee’s ability to meet deadlines, but an efficient organisation and execution of their work to complete a particular task on time. While time management relies more on the abilities and habits of the employee, you can develop efficiency in your performance. Behavioural skills include removing distractions such as cell phones and social media to ensure that you are fixed on your schedule. Try to place your assignments into short multiple goals that can help you push yourself and achieve them quickly.

Stress Management

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From juggling multiple tasks and responsibilities at work to facing personal struggles at home, an individual cannot escape the underlying stress throughout their day. This is where an important behavioural skill comes to your rescue. Stress management is a skill everyone needs to master in the present times where our entangled devices and even more complicated lives can increase our tendency of getting stressed, anxious and depressed easily. While workplaces have started adopting activities to help their employees take time away from their stressful schedules, adapting efficient stress management strategies on the personal front can surely transform your outlook on life. To implement better stress management in your daily routine, the best ways to tackle the intense situations is through meditation, yoga, physical activities such as running even for a half an hour, etc. can amazingly guide you towards becoming good at handling stress and implement equanimity in your life.

Related Read: How to Work From Home in the Time of Covid-19?


This is one of the less conventional skills on the list, but has an important role to play. In this fast-paced world reinforced by technology, we forget that everything takes its own time and all you need is a little patience to hold onto your emotions and personal greed. Some of the important behavioural skills in this section include time training, completing projects, improving skills and meeting goals.

Balance Between Professional & Personal Life

Amongst the most crucial behavioural skills, bringing a balance between your work tasks as well as personal ones is quite a tricky task. A strenuous work schedule can impact your physical and mental well-being and this is why it becomes paramount to ensure that there is a healthy equilibrium between these two aspects of your life. So, it is good to devote yourself fully to your work and passionately contribute to the growth of your organisation but it is also important that you cultivate self-awareness of your limits as well as health which will only help you work most effectively and efficiently.

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Empathy is one of the top behavioural skills for employees in the workplace as well as in one’s personal life as well. It can be simply defined as awareness or sensibility to understand another person’s emotions and feelings from their point of view. In a workplace, empathy plays a key role in building a strong team where members are aware of each other’s sensibilities and perspectives and the team leader is able to delegate tasks knowing what every member is capable of doing.


The ability to make decisions in an efficient and effective way is another important behavioural skill that can help you thrive in your career. In order to take a particular decision, you must gather the requisite information, assess alternative resolutions, learn about the pros and cons and then approach the problem. This process can be rigorous but taking optimal decisions can take you far in life thus making it an essential skill to be successful in the present ever-evolving world.


Whether you are a manager or a team member, you would need good problem-solving skills to accomplish any goal or milestone at work. In order to solve a problem, you must first identify the issue, prioritize, find alternative solutions and then implement those solutions to see how effectively it works for you. This is one of the most in-demand behaviour skills in every job sector because as an excellent problem-solver, you can be a good leader as well as team member and succeed better in your workplace.

Some Other Behavioural Skills

The following are important organisational skills that are a part of social-emotional and experiment learning for corporate companies:

  • Assertiveness Skills
  • Changeability
  • Interpersonal Skills 
  • Critical Thinking
  • Healthy Living
  • Impact and Influencing
  • Value and Purpose
  • Persuasion Skills
  • Self-confidence
  • Cooperation
  • Emotional Intelligence
  • Confidence Building
  • Risk-taking

Also Read: How to Crack an Interview

Importance of Behavioural Skills

Behavioural skills play an important role in personality development, career growth as well as incorporating an inclusive corporate culture. Here are the top reasons why behavioural skills are important:

  • Behavioural skills help you become a better leader.
  • They help in accelerating career growth by equipping you with adaptability and transferable skills.
  • These skills also contribute to personality development by enhancing your communication skills, workplace behaviour and organisational skills.
  • They boost your employability by making you an effective candidate for your chosen career.
  • Behavioural skills build confidence and proactivity thus help you become a better individual, personally and professionally.
  • These skills enhance the work culture as employees communicate better within teams, take up leadership roles and become productive.
  • They inculcate a welcoming, empathetic and inclusive workplace.

Behavioural Skills Training Methods

Behavioural Training is utilised to inculcate certain important skills in the employees in a workplace. There are different behavioural training methods you can use to provide skill training and some of these are:

  • Interactive Games
  • Job Rotation
  • Job Shadowing
  • Mentoring Programs and Sessions
  • Role-Play Situations
  • Team Training
  • Corporate Behavioral Training
  • Stimulus or Incentive-based Training

Behavioural Skills Required to be an Academic Leader

To become an effective academic leader, you need to master certain behavioural skills that can help you thrive in the academic arena. Here are the top behavioural skills required to be a successful academic leader:

  1. Communication skills
  2. Passion
  3. Proactivity
  4. Ability to Take the Right Risks at the Right Time
  5. Compassion and Empathy
  6. Adaptability
  7. Eagerness to Mentor Others
  8. Effective Listening Skills
  9. Kindness and Respect towards Coworkers
  10. Calm Attitude during Conflict

Behavioural Skills PPT

Courtesy: Sayali123yelve


What are the behavioural skills?

Behavioural skills can be simply explained as those interpersonal, regulatory and task-related skills and abilities that ensure an individual’s good performance in academic and professional settings. They are commonly categorized under good behaviour, communication skills, maturity, amongst others.

How can I improve my behavioural skills?

The best ways to improve your behavioural skills is to locate your strengths and weaknesses and then individually work on improving them. In challenging workplace situations, you can demonstrate your behavioural skills the right way by being attentive to others, inculcating the habit of listening, using positive self-talk and thinking before reacting to a situation.

What are the examples of behavioural skills?

The major behavioural skills you must imbibe are Time Management, Communication skills, Patience, Self-improvement, Emotional Intelligence, Self-confidence and Work and life balance.

Once you master these important behavioural skills, you can lay the groundwork that encourages effective interaction to consistently balance your life and work. If you’re looking for job opportunities and need help in creating a job-winning resume, our experts at Leverage Edu can help you with the best guidance.

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