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The full form of CDR is Call Detail Record. A Call Detail Record is a digital record that contains detailed information about a telephone call or communication session. It is generated by telecommunications service providers or network operators to track and record various aspects of a call. Read this blog to learn more about “What is the Full Form of CDR?”
Usage of CDR
A typical CDR includes information such as the phone numbers involved in the call, the date and time of the call, the duration of the call, and the type of call (incoming, outgoing, or missed). Additional details may be included, such as the location of the caller, the call quality, and any supplementary services used during the call (e.g., call forwarding, call waiting).
CDRs are crucial for telecom operators to bill their customers accurately and efficiently. They are also valuable for network analysis, troubleshooting, and fraud detection. By analyzing CDRs, operators can gain insights into call patterns, usage trends, and network performance.
In addition to traditional voice calls, CDRs can also apply to other forms of communication, such as text messages (SMS), multimedia messages (MMS), and data sessions. Each type of communication has its own set of associated data that is recorded in the respective CDR.
Overall, CDRs play a significant role in telecommunications operations by providing a comprehensive record of call activities, facilitating billing processes, and enabling analysis for various purposes.
Details of CDR
A CDR report typically offers information that has been broken down by user or phone number. Additionally, it allows for the display of specific information for a single user, such as call volume and minutes. You can get a better understanding of how your phone system is used throughout your company by looking at a CDR for a specific phone number. It is useful to generate CDR data for specific employees because it shows who spends the most time on the phone, how long calls last, and how much each employee spends per call. It might result in better resource management for the business and better workforce management. The CDR also keeps track of SMS message sender and recipient phone numbers.
FAQs
What information does a Call Detail Record (CDR) typically include?
A CDR typically includes details such as phone numbers involved in the call, date and time of the call, call duration, and call type (incoming, outgoing, or missed). Additional details may include caller location, call quality, and any supplementary services used.
How are CDRs used by telecommunications operators?
CDRs are used by telecommunications operators for accurate billing, network analysis, troubleshooting, and fraud detection. They provide insights into call patterns, usage trends, and network performance.
What other types of communication do CDRs apply to besides voice calls?
In addition to voice calls, CDRs also apply to text messages (SMS), multimedia messages (MMS), and data sessions. Each type of communication has its own set of associated data recorded in the respective CDR.
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