IGNOU is known as one of the best institutes in India that offers the best distance education and online courses. This institute is known for its quality education and the best services provided. However, there can be some grievances throughout the course duration that a student may face due to various reasons. To see through their problems and provide them with the best solutions, IGNOU has set up a separate committee i.e. iGRAM IGNOU (IGNOU Grievance Redressal And Management).
This blog deals with the details of this committee and how the candidates can raise a complaint with them.
This Blog Includes:
Also read – IGNOU MBA 2023
About IGNOU iGRAM
The first and most important motive of IGNOU is to provide the best education possible for its candidates. However, there may be chances when candidates may feel some grievances during the course of their study. IGNOU iGRAM is a portal set by the university to register such issues.
This portal will be handled by the authorities in the institute to solve the grievances in a short span of time and not cause any inconvenience to the students.
Steps To Raise a Complaint at IGNOU iGRAM
Raising a complaint at IGNOU iGRAM can be a hassle-free process through the below-mentioned steps. Follow the step-by-step process to raise a complaint through the portal:
- Visit the official website of iGRAM IGNOU.
- Select the grievance category and select it according to the suitable query type.
- You can also choose the subject and select it. After selecting, click on ‘Next’.
- Enter your details and all the details about the complaint.
- Upload any document to support your complaint nature.
- Recheck the details and submit your query. You will get a confirmation mail on your email ID.
- You can also track down your complaint through the portal.
Also Read: Best Certificate Courses in IGNOU
How Does IGNOU iGRAM Work?
This grievance portal is managed by the authorities of the institute. The management will keep track of the complaints by the students and will take necessary steps to resolve these issues and provide the best solutions for you.
With the help of this portal, the administrators will make sure the candidate can track down their solutions and the process of their resolution.
Once the administrator updates the problem solutions, the ticket of the grievance will be closed.
If IGNOU is not responding, you can contact them through the toll-free number of the Centralised Student Registration Cell. You can also send an E-mail to their official email address.
To file a complaint, you can contact the Vigilance Cell, IGNOU their official website i.e. firstname.lastname@example.org.
To check the status of your application, you can visit the official website and log in with your credentials.