Purpose of Feedback in Communication: 5 Key Benefits You Should Know

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Purpose of Feedback in Communication

One of the most crucial forms of professional communication that has the power to inspire or demoralise an individual is feedback. When offered constructively, it motivates others and helps the recipient perform even better. Conversely, negative feedback that is intended to be critical of an individual saps all energy. Most of the time, this is exactly what happens at work. Positive feedback from someone in a leadership position inspires teammates to strive for even greater success by pushing themselves beyond their comfort zones. Continue reading to understand the purpose of feedback in communication.

Also Read: What is 360 Degree Feedback?

What is Feedback in Communication?

Feedback in communication is the response and reaction given to someone for their work. It is an important tool that helps teams or individuals to learn and understand that what are the areas for improvement and how to improve. It helps the sender to check whether their message has been interpreted correctly by the receiver and allows them to modify their strategy of communication going forward. 

Often people get defensive when given constructive criticism or feedback at the workplace. It is important to understand the purpose of feedback in communication. Since it is a two-way communication, it helps ensure both sides are on the same page and prevent miscommunication. In professional settings, feedback plays a pivotal role in enhancing performance. Managers provide feedback to employees to acknowledge accomplishments and identify areas for development. Likewise, employees can offer feedback to their superiors, fostering a culture of open communication. 

Also Read: 15+ Tips to Get Noticed at Work

Source: Key Differences

Purpose of Feedback in Communication

The purpose of feedback in communication is multifaceted and serves several functions: 

  1. Clarity: Feedback in communication helps to understand that the intended message is clear and accurately understood and avoids misinterpretation.
  2. Improvement: Feedback helps individuals understand their weaknesses and strengths while communicating and refining their approach further. This also helps in self-awareness by offering individuals a perspective on how their communication is perceived by others. 
  3. Building Relationships: Feedback helps in making positive and long-lasting relationships at the workplace. 
  4. Conflict Resolution: If given constructively, feedback can play a major role in improving communication dynamics within the teams. 
  5. Increased Performance: In professional settings, positive feedback is essential in performance management. It helps seniors to identify exemplary performance and guide them toward areas of improvement.  

Thus, feedback in communication is a dynamic process that contributes to the refinement of communication, skills, relationships, and overall effectiveness in various aspects of life. 

Source: @impact__intl
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