Writing a complaint letter to the electricity department is important when you face issues like incorrect billing, sudden increase in charges, wrong meter readings, or unexpected extra fees. A well-written complaint helps the department understand your problem and take quick action to fix it. In this blog, we explain how to write a proper ‘Write a Complaint Letter to Electricity Department for Bill Issue’, the important points you must include, and the common problems people face in their electricity bills. We also provide simple and useful sample letters and format to help you write your own complaint easily.
Contents
- 1 Format of Write a Complaint Letter to Electricity Department for Bill Issue
- 2 Write a Complaint Letter to Electricity Department for Bill Issue: Sample 1
- 3 Write a Complaint Letter to Electricity Department for Bill Issue: Sample 2
- 4 Write a Complaint Letter to Electricity Department for Bill Issue: Sample 3
- 5 Tips to Write a Complaint Letter
- 6 FAQs
Format of Write a Complaint Letter to Electricity Department for Bill Issue

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Write a Complaint Letter to Electricity Department for Bill Issue: Sample 1
| Meera Gupta House No. 27, Lotus Street, Shivaji Nagar, Nagpur, Maharashtra Mobile: 9823456710 Date: 19 November 2025 To The Billing Officer Maharashtra State Electricity Board Nagpur, Maharashtra Subject: Complaint About Wrong Units Added in My Electricity Bill Respected Sir/Madam, I am writing this letter to share a problem in my electricity bill for October 2025. My consumer number is MH452310. The bill shows a very high number of units that we did not use. In the bill, the meter reading is written as 8420, but when I checked the meter at home on 16 October, the reading was 7995. This means almost 425 extra units have been added by mistake. Our family usually gets a bill of around ₹1,200, but this time the bill is ₹4,650, which is too high for us. We live in a small house, and we use only a fan, tube lights, one cooler, and a fridge. So, it is not possible to use so many units. I kindly request you to check the reading again and issue a corrected bill. Please help us solve this issue soon so that we can pay the right amount on time. Thanking you, Meera Gupta |
Also Read: Write a Letter to a Restaurant Complaining About Poor Service
Write a Complaint Letter to Electricity Department for Bill Issue: Sample 2
| Ayaan Khan Flat No. 88, Royal Residency, Ranchi, Jharkhand Mobile: 9001548732 Date: 19 November 2025 To The Executive Engineer Jharkhand Bijli Vitran Nigam Limited Ranchi, Jharkhand Subject: Complaint About Faulty Meter and High Bill Amount Respected Sir/Madam, I am writing to complain about my electricity bill for November 2025. My connection ID is JH893420. For the past two weeks, I have noticed that the electricity meter is running very fast even when most appliances are off. We use only basic things like LED bulbs, fans, and a small TV. Still, the bill has suddenly increased to ₹5,280, whereas our regular bill is only ₹900–₹1,100. I also noticed frequent power fluctuations in our area, which may have affected the meter. I kindly request you to send a technician to check the meter and fix it if needed. Please revise the bill based on the correct reading so that we can make the payment without stress. I hope you will take action quickly. Thanking you, Ayaan Khan |
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Write a Complaint Letter to Electricity Department for Bill Issue: Sample 3
| Sonal Mishra B-190, Garden View Apartments, Indirapuram, Ghaziabad, Uttar Pradesh Mobile: 9876001240 Date: 19 November 2025 To The Assistant Engineer Uttar Pradesh Power Corporation Limited Ghaziabad, Uttar Pradesh Subject: Complaint About Wrong Tariff and Extra Charges in Electricity Bill Respected Sir/Madam, I am writing to inform you about an issue in my electricity bill for September 2025. My consumer number is UP992341. In this month’s bill, I saw that I was charged under the commercial tariff, even though my connection is a domestic household connection. Because of this wrong tariff, the bill amount has increased to ₹3,950, while our normal bill is around ₹1,400–₹1,600. There is also an additional ₹600 “service charge” added without any proper reason. Our family has not applied for any change in connection type. I request you to please correct the tariff to domestic, remove the extra charges, and send a revised bill. I am ready to provide my ID proof, past bills, and meter details if needed. Please look into this matter soon and help us get the correct bill. Thanking you, Sonal Mishra |
Also Read: Write a Letter to the Superintendent of Police Complaining About the Behaviour of Policeman on Duty
Tips to Write a Complaint Letter
In this section, we will discuss some of the best tips for writing a letter of complaint
- The first step is to understand the format of your letter. A complaint letter requires a Formal letter Format
- Clearly state the purpose of your letter in the opening paragraph. Avoid unnecessary details and focus on the key points of your complaint.
- Provide all necessary information, such as your account number, bill date, and specific discrepancies. This helps the department quickly identify and address your issue.
- Include copies of your bill, previous bills for comparison, and any communication records with the department. This provides evidence to support your complaint.
- Explain how the billing issue has affected you. This personal touch can help convey the urgency and importance of your complaint.
- Clearly state what you expect the electricity department to do to resolve the issue. This might include correcting the bill, issuing a refund, or investigating the matter.
- Maintain a polite and respectful tone throughout the letter, even if you are frustrated. A professional tone increases the likelihood of a positive response.
- Include your contact details at the beginning and end of the letter, and request a confirmation of receipt and an update on the status of your complaint.
Also Read: Write a Letter to the Principal Complaining about the Misbehaviour of a Student
FAQs
To write a letter about an electrical problem, start by clearly stating your name, address, and consumer or connection number, then briefly explain the issue such as wrong meter reading, sudden high bill, faulty meter, power fluctuation, or extra charges. Mention the date when you noticed the problem, include any facts or readings you have, and politely request the electricity department to check the issue and take quick action. End the letter with a polite closing and your signature.
Some useful tips for writing a letter of complaint are to keep your message clear and polite, explain the problem in simple words, and include important details like your consumer number, bill amount, date, and address. Describe what went wrong, attach proofs if possible, and mention what action you want the department to take. Always use a respectful tone, keep the letter short but complete, and request a quick solution.
You should attach copies of important documents that help prove your bill issue, such as the latest electricity bill, previous month’s bill for comparison, a clear photo of the current meter reading, your consumer number or connection ID proof, payment receipts (if any), and any earlier complaint slip or reference number. These documents make it easier for the electricity department to verify the problem and correct the bill quickly.
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