The full form of AMC is Annual Maintenance Contract. It is sometimes referred to as the annual repair cost. All manufacturers distribute it after shipping. Both customers and manufacturers are referred to by this statement. Customers can get maintenance services for their expensive things from the manufacturer. Depending on the contract, this type of maintenance may be paid for or offered for free.
This service is purchased by each computer owner at the time of purchase, and the company is then in charge of the system’s maintenance and general repairs in the future. These contracts are only valid for one year.
The contract between the two parties allows for an extension of up to two years. AMC frequently provides customer support services and charges for malfunctioning machine parts.
Need of AMC
An Annual Maintenance Contract is a contract between the service provider and the owner of the asset. AMC is required to resolve any difficulties or issues that may arise throughout that time period. During that time, the service provider is responsible for maintaining the property. It also aids in the saving of money and time. When our request for repairs is denied because we do not have an AMC, it gets problematic. As a result, an AMC is the most realistic alternative. The AMC terms and conditions change depending on the product, so be cautious while signing an AMC.
Most electronic and IT companies include an AMC with their products to ensure customer satisfaction. AMC is also used by manufacturers to entice buyers. Every buyer prefers to have an AMC tied to the goods they wish to purchase. It is because AMC allows product users to save time. It also gives them peace of mind that any replacement parts will be genuine. AMC is a necessity in today’s environment, as it is integrated into many of the electronic devices we use in our everyday lives.
Devices that are Eligible under AMC
- Laptops & Computers
- Robots
- TV, refrigerators, A.C. Almost all electrical and computer equipment
- Servers, Equipment, Scanners, Printers
Advantages of AMC
- Throughout the contract period, AMC provides customers with satisfaction and comfort.
- It involves maintenance, regular checkups, and routine chores to keep the device’s productivity under control.
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