Understanding human side of the business

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It’s natural understanding of the human side of the business that sets one apart. ‬

And decisions, to choose what side you are standing, tough at that, come everyday 🙂‬

“You don’t have to be an anthropologist (or a CEO) to have powerful insights about the customer experience, you just need to be human.”‬‪

You can also interact with the author on this across his social media handles here:

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