Whether we are at home or at the workplace, the key to expressing our thoughts and feelings is through communication. In the words of Paul J. Meyer-“The human connection is the key to personal and career success”. The ability to communicate effectively using correct words and tone can help you build cordial relations in an organisation with coworkers. Personnel who have a good hand in communication skills can prove to be a valuable asset to the companies. In this blog, we are going to list a few of such skills which can help you build a great professional career.
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What are Communication Skills?
Communication is the process of interaction where information is shared amongst many. The communication skills include 4 main components of Listening, Speaking, Writing, and Observing. Here is a brief description of various types of communication:
The method of expressing yourself through words and sounds is called verbal communication. Good verbal communication skills can reduce the chances of confusion within a team and thus increase the overall output of the company.
These communication skills can be described as Conveying a message without using any written or verbal communication skills. The non-verbal communication abilities of an individual can be derived from the kind of behaviour one brings to the office.
Writing formal e-mails, instructions, memos, letters, etc are some of the essential skills to work in the corporate world as most of the dealings happen via formal texts and emails. Thus, it is important to have excellent written communication skills.
Communicating or conveying ideas through sources that can be seen are known as visual communication. Body posture, facial expressions and eye contact are some examples of this kind of communication.
Also Read: Know the difference between CV and Resume
Importance of Communication in the Workplace
Communication fuels effective working relationships at the workplace. For a successful organisation, communication is extremely important. Open lines of communication in the workplace help employees to increase their levels of productivity and boost their morale. The existence of an open flow of communication is integral so that the voices of employees are heard and they are able to feel better about their place in the organisation. However, if there is a lack of communication, employees become unmotivated and disgruntled.
Most Important Communication Skills
For the success of a workplace, there are a number of skills that need to be cultivated within the employees and managers. Following are some of the most important communication skills:
- Giving and Receiving Feedback
You may be interested in Constructive Feedback
Tips and Tricks
“Practise makes the man perfect”. Anything can be achieved if genuine efforts are made by individuals towards the goal. Similarly, you might not have good communication skills but with rigorous practise and effort you can build them. To ace these communication skills, one can follow the following tips and tricks.
- Listen Listen Listen..
In a working space, many times, you will be in a position where listening and comprehending will be required instead of formulating a response. Thus, making a habit of listening to another person with the utmost sincerity will help you develop your communication skills.
- Maintain a Positive Attitude
Having a positive attitude at work is the key to success. While getting feedback or a response from your boss, take all the points in a good way. Keeping an open-minded approach at work can help you reshape your personality as a perfect working professional and will further boost your confidence.
- Think Before You Speak
One is judged by the words one uses in the corporate world. Make sure to analyse your responses before speaking and present your thoughts in a pleasant way. It is better not to speak forcing a response in certain situations.
- Keep a Smile
‘A smile is the universal welcome’. One of the most important communication skills is to keep a smile on your face. This will not only make you look approachable and polite but will also create a positive image of you among others.
- Be Specific
Choose your words before speaking, try to keep things formal and to the point in a working space. Use the right language and tone while making a statement. Be specific and ensure all that is required is covered in your statements in both written and verbal forms.
Apart from the above-mentioned communication skills, there are a few other transferable skills that one must possess to build a strong career. Computer proficiency, Time Management, Leadership quality, Customer Service, Active Listening, and Interpersonal Skills are some of the traits.
Check Out: Importance of Behavioural Skills
We hope that this blog successfully enlightened you on the importance of communication skills not only on the professional front but also in personal spheres. If you are someone who is making a CV to apply for courses abroad or need help in creating a job-winning resume, our experts at Leverage Edu can help you with the best guidance.